Complaints Regarding Funeral Firms or Directors

Should you want to register a complaint regarding a funeral firm or funeral director, complete and submit the form below to:

  • New York State Department of Health
    Bureau of Funeral Directing
    875 Central Avenue
    Albany, NY 12206

Please note that the Department can only take formal action if it finds sufficient basis that the funeral firm and/or funeral director has violated Public Health Law and/or its implementing regulations. If the complaint involves a dispute about fees, please be advised that the Department does not have jurisdiction over the fee amount that is charged, only the mandated disclosure of the fee.

Complaints of alleged fraud in pre-need or misappropriation of prepaid monies should be directed to the NYS Attorney General