New York State Doula Pilot Program

The Department of Health announces the launch of a pilot expansion of the State´s Medicaid program to cover doula services for Medicaid fee–for–service and Medicaid Managed Care enrollees The Medicaid pilot program will be implemented through a phased-in approach in order to ensure access to this new benefit. Phase 1 of the pilot launches Erie County on March 1, 2019. The Department continues to work with doulas in Kings County to enroll as Medicaid providers and Phase 2 of the pilot will launch in Kings County when provider capacity is reached. The doula pilot is a part of the State´s multi–pronged initiative to target maternal mortality and reduce racial disparities in health outcomes. A doula is a non–medical birth coach who assists a woman during the prenatal period, labor, delivery, and post childbirth.

Research suggests the use of a Doula may have a positive effect on health outcomes. The pilot will focus on Erie and Kings Counties which have among the highest maternal and infant mortality rates and largest number of Medicaid births in New York State. The New York State Medicaid Program will reimburse participating doulas for up to four prenatal visits, support during labor and delivery, and up to four postpartum visits.

County Name Phone Number Email Address Languages Spoken Certified By Certification Expiration Additional Skills
(e.g. sign language, focus on Caribbean communities)
Erie Kayla Rogers 716–541–8749 English/ some Spanish Divine Lotus Doula Services 11/30/2020 Birth and Postpartum Services, Hospital & Out of Hospital Births, Rebozo Trained
Erie Shannon Johns 716–909–0074 English DONA 1/31/2020 Vaginal birth, Cesarean births, Home birth, Hospital birth, Birthing Center births, Vbac´s, and multiples.
Erie Brenzella Williams 716–863–9832 English Life Cycle Collective (LCCD) 3/1/2022 Birth and Postpartum services, Vaginal and Cesarean births. Birthing Center, Hospital and Home births
Erie Rachel Tibold 716–548–5212 English DONA International 3/1/2022 Home birth, Hospital birth & Birthing Center Birth Vaginal, Caserean & Multiple (Twins, Triplets, etc.) Postpartum Doula Services Rebozo Usage & Workshops
Erie Sondra Dawes 716–886–0771 English Jericho Road Community Health Center 12/31/2019  
Erie Ashley Way 716–866–0071 English Jericho Road Community Health Center 12/31/2019  
Erie Fardowsa Aden 716–866–0771 English, Somali Jericho Road Community Health Center 12/31/2019  
Erie Indra Karki 716–881–6191     3/1/2022  
Erie Bhagi Neupane 714–886–0771 English, Nepali Jericho Road Community Health Center 12/31/2019  
Erie Teonna D. Fleming 716–406–8954 English DONA International 10/2020 Gentle Birth,Physiologic Birth, Acupressure, Unmedicated Birth, Cesarean, Vaginal Birth after Cesarean, Birth and Postpartum Planning
Erie Khin Thaw Win 716–886–0771 English, Karen, Burmese Jericho Road Community Health Center 12/31/2019  

If you are a doula interested in participating in the pilot program, and you are looking for assistance with:

  • Learning how to enroll in the Medicaid program;
  • Learning how to bill the Medicaid program;
  • Would like to host a workshop; and/or
  • Would like in-person training;

Please contact:

Sign up for the Doula Pilot Listserv (DoulaPilot–L). The purpose of the DoulaPilot–L is to notify interested parties of new information regarding the Medicaid doula pilot program. The notices will alert subscribers to new information, trainings, or other announcements as they become available.


To subscribe send an email addressed to In the body of the message, type:

  • SUBSCRIBE DoulaPilot–L YourFirstName YourLastName


If your name is "John Doe", you would type:

  • SUBSCRIBE DoulaPilot–L John Doe


To unsubscribe send an email addressed to

For more information or questions, e–mail