New York State Vaccines for Children Program

The New York State Vaccines for Children (NYS VFC) Program is a federally-funded program that provides vaccines at no cost to eligible children. The vaccines are distributed to private physicians' offices and public health clinics enrolled as VFC providers. VFC providers administer the vaccines to VFC-eligible children. VFC providers may also obtain other publicly-funded vaccines to serve children eligible under other criteria.

Phone: 1-800-543-7468.
Fax: (518) 449-6912

Childhood Vaccines

Publicly-funded childhood vaccines include

  • Federal VFC vaccine,
  • New York State-funded vaccine, and
  • The New York State Child Health Plus (CHP) children's health insurance plan-funded vaccine.

Who is eligible to receive VFC and other publicly-funded vaccine?

A child is eligible for VFC vaccine if he or she is younger than 19 years of age and meets at least one of the following criteria:

  • Medicaid-enrolled (includes both fee-for-service and managed care)
  • Uninsured
  • Underinsured
    • A child who has commercial health insurance but the coverage does not include vaccines, a child whose insurance covers only selected vaccines (VFC-eligible for non-covered vaccines only), or a child whose insurance caps vaccine coverage at a certain amount or number of visits (VFC-eligible once that cap is exceeded). Underinsured children are eligible to receive VFC vaccine only through a Federally Qualified Health Center (FQHC). New York State allows private providers to vaccinate underinsured children using state-funded vaccine.
  • American Indian or Alaska Native

A child is eligible for other publicly-funded vaccines if he or she is younger than 19 years of age and meets one of the following criteria:

  • Enrolled in the New York State Child Health Plus (CHP) insurance program.
  • Underinsured and vaccinated at a provider other than an FQHC.

Program Benefits

Participation in the VFC Program:

  • Reduces vaccine cost as a barrier to vaccinating VFC-eligible children at the right time with the right vaccine.
  • Eliminates the need to refer children to public clinics, thereby allowing them to receive services in their medical homes.
  • Increases immunization rates because health care providers are able to offer vaccine to eligible patients who might not be able to afford them.

NYS VFC Provider Requirements

How to Enroll

In order to join the NYS VFC Program, providers must:

  • Maintain an active Health Commerce System (HCS) account (For information about HCS, contact the Commerce Account Management Unit (CAMU) Help Desk at 1-866-529-1890 or ); and
  • Register with the New York State Immunization Information System (NYSIIS). Call the NYSIIS Help Desk at 1-866-389-0371 or email; and
  • Determine the annual number of VFC, CHP, underinsured and insured patients expected to be served. This information will determine the type of publicly-funded vaccine a provider may order. Refer to the following document for guidance Estimating Patient Population.
  • Download, complete, and submit the following forms
  • Participate in an enrollment site visit.

To prepare for participating in the program and the enrollment visit, providers should have the following available:

  • Refrigerators and freezers capable of maintaining appropriate temperatures. Standalone refrigerators and standalone freezers are required with initial enrollment in the VFC Program.
  • Certified calibrated temperature monitoring devices including their calibration certificates. Continuous temperature monitoring devices or data loggers are strongly recommended. (See Temperature Monitoring Device Guidance.
  • The name of a vaccine coordinator and at least one back up who will be responsible for receiving vaccine, monitoring temperatures and ordering vaccine.
  • An individualized emergency vaccine storage plan which includes protocols on the safe transport of vaccines. Vaccine coordinators and/or backup coordinators are responsible for execution of the plan when indicated.
  • A procedure describing how the provider office will screen for and record patients' vaccine eligibility and record doses administered in NYSIIS.
  • Access to the Health Commerce System (HCS) and NYSIIS.

New providers will be contacted by the New York State Department of Health (NYSDOH) to schedule an enrollment site visit prior to being authorized to order vaccine.

Annual Re-Enrollment Process

Each year providers must re-enroll in the VFC Program by submitting a VFC Provider Agreement and Profile and a Vaccine Storage and Handling Plan. Providers will receive email notices regarding the re-enrollment process and deadlines.

Provider Agreement and Profile

By enrolling or re-enrolling in the program, providers agree to the VFC Program requirements listed in the Provider Agreement and Profile Form and the Vaccine Storage and Handling Plan. The physician who signs the agreement and all other immunization providers at each VFC-enrolled practice are accountable for compliance with the requirements.

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Vaccine Personnel

All VFC provider sites must designate a physician-in-charge, a primary vaccine coordinator and at least one back-up vaccine coordinator who is able to perform the same responsibilities as the primary vaccine coordinator in the event that the primary person is unavailable.

The vaccine coordinator and back-up must personally complete the following vaccine management activities or ensure the tasks are completed by other designated staff members:

Training and Communication

  • Read and be familiar with the information in the VFC Provider Agreement, the Vaccine Storage and Handling Plan, resource materials posted on the NYSDOH VFC website, and any other communications sent from the NYSDOH Bureau of Immunization via mail or email.
  • Serve as the provider's contact for the NYSDOH, including during site visits.
  • Participate in training on VFC Program requirements.
  • Train all staff at the practice on proper vaccine handling and storage.
  • Obtain and maintain a New York State Immunization Information System (NYSIIS) account and complete required reporting in NYSIIS.
  • Ensure that all necessary documentation and reporting is properly completed, including, but not limited to, eligibility screening and doses administered reporting. Doses administered must be reported in NYSIIS within two weeks of administration.
  • Keep the physician informed of VFC Program requirements and all compliance issues.
  • Notify the NYSDOH immediately if there are changes at the practice (such as a change in the primary or back-up vaccine coordinator, practice name change, practice is moving to a new location, practice is being sold, physician is retiring, practice is merging with another practice or becoming part of a larger organization, patient profile changes).

Monitoring Vaccine Temperatures

  • Ensure that temperatures inside of vaccine storage units are checked and recorded twice daily. Temperatures are required to be entered into the NYSIIS temperature log on at least a weekly basis.
  • Review vaccine temperature logs and downloaded data logger data on at least a weekly basis.
  • Take immediate action if temperatures are outside of acceptable ranges.
  • Implement the vaccine emergency plan, if necessary.

Receiving/Ordering Vaccines

  • Be present when vaccine shipments are delivered and process vaccines into inventory.
  • Ensure that the cold chain for safe storage and handling of vaccines has been maintained.
  • Ensure the proper organizing and labeling of vaccine within the storage units, including the rotation of inventory to ensure that vaccine is used prior to expiration date and the clear separation of publicly-funded and privately-purchased vaccine. See Separation of Public and Private Vaccines.
  • Perform routine cleaning of vaccine storage units.
  • Conduct periodic physical inventory of all vaccines.
  • Place vaccine orders using the NYSIIS Vaccine Ordering module.

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Vaccine Restitution

NYSDOH is required by the Centers for Disease Control and Prevention to implement a vaccine restitution policy. Each provider is given a vaccine wastage allowance of 5% in the first year and decreasing thereafter. Vaccine wastage is calculated for a 12-month period as: the number of vaccine doses wasted, expired or lost divided by the number of vaccine doses ordered.

Vaccine wastage includes all vaccine lost due to temperature excursion or expiration that results from actions under the control of providers. Providers who meet the minimum storage and handling requirements and who lose vaccine due to equipment failure or power outage will not have those losses counted against their wastage allowance.

Providers who notify NYSDOH between 90 and 60 days in advance of expiration dates with a reasonable explanation of why they have vaccine that will go unused, will not have those doses counted against their wastage allowance. Please use the following link to report vaccines that are expected to expire:

Try to use as much of the vaccine as possible before it expires. Consider running a Reminder/ Recall report in NYSIIS to identify and contact patients who are due or past due for immunizations. Visit the NYSIIS training page for tutorials on using the reminder recall tool.

Another option is to transfer vaccine to another facility before it expires, when that facility will be able to use the vaccine prior to expiration. In these situations, providers must obtain prior approval from the NYS VFC program. Contact the VFC Program at 1-800-543-7468 or for more information.

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Site Visits

VFC providers must participate in site visits conducted by NYSDOH Bureau of Immunization staff and local health department staff. Site visits are conducted to evaluate and promote compliance with the laws, policies and recommendations of: the VFC Program, the Advisory Committee on Immunization Practices (ACIP) and the Childhood and Adolescent Immunization Schedules, as published by the Centers for Disease Control and Prevention (CDC).

The practice's vaccine coordinator must attend the site visit. The physician-in-charge and all staff who have access to vaccine should also be available to provide or receive feedback.

These visits include:

  • VFC Enrollment Site Visit. The visit includes an initial assessment to certify that the provider has the capacity to adequately store and administer vaccine to eligible children.
  • VFC Compliance Site Visit. Providers are visited at least once every two years to assure that they maintain compliance with program requirements such as screening and maintaining records for eligibility, and adhering to storage and handling requirements.
  • VFC Unannounced Storage and Handling Site Visit. These visits are conducted, as needed, to follow-up on storage, handling or accountability issues noted during a previous visit or based on other concerns related to the provider's ability to meet program requirements. Providers are not notified about these visits before the visits are conducted.
  • Assessment, Feedback, Incentive and Exchange Visits (AFIX). Local health department staff visit providers to assess childhood and adolescent vaccination rates, identify missed opportunities to vaccinate and identify quality improvement strategies to increase providers' vaccination rates. Most VFC providers will receive an AFIX visit once every three to four years.

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Vaccine Storage and Handling Requirements

VFC providers must comply with the requirements and activities listed in the Vaccine Storage and Handling Plan. Storage and handling errors result in the loss of millions of dollars' worth of vaccine each year in the United States. Appropriate vaccine storage and handling depends on choosing the right equipment, conforming to policies implemented across the state, and keeping vigilant about vaccine temperatures. Vaccines should be properly stored and administered to ensure maximum efficacy and safety. Specific recommendations for proper handling and storage should be posted on, or near, each refrigerator and freezer used for vaccine storage. For guidance refer to the CDC Vaccine Storage and Handling Toolkit.

Vaccine Storage Units

NYS VFC providers purchasing new refrigerators or freezers to store publicly-funded vaccine are required to purchase stand-alone storage units (units that are only a refrigerator or only a freezer). Providers who were enrolled with VFC prior to January 1, 2015 and using household combination units may continue to do so as long as those units continue to maintain acceptable temperature ranges. The freezer must be able to maintain temperatures at or below 5° Fahrenheit (-15° Celsius) and the refrigerator must be able to maintain temperatures consistently between 36° and 46° Fahrenheit (2° to 8° Celsius).

Please see Storage Unit Purchasing Guidance for more information.

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Vaccine Placement

In all storage unit types, vaccines should be placed in the middle shelf of the unit and away from any cold air vents. Vaccine should not be placed in doors of storage units.

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Temperature Monitoring Devices

VFC providers are required to have certified, calibrated temperature monitoring devices in each storage unit containing publicly-funded vaccine and one certified, calibrated back-up temperature monitoring device available (in the event that current equipment fails or requires calibrating testing). For more information on thermometer and calibration requirements, please see the NYS VFC Temperature Monitoring Device Guide (PDF) and the California VFC Program's Checklist for Thermometer Certificate of Traceability and Calibration.

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Temperature Monitoring

All staff members working with vaccines must be familiar with proper temperature monitoring. The vaccine coordinator and back-up should have primary responsibility for maintaining and reviewing temperature logs and taking action when temperatures are outside the appropriate range.

  • Temperatures need to be recorded manually twice daily when the clinic opens and when it closes for the day. This requirement applies even if the clinic is only open for a few hours or only for a half day. For example
    • If the office is only open from 8 am – 12 pm, the temperature should be checked at the time of opening (8 am) and before closing (around 12 pm).
    • If the office is only open from 4-7 pm, the temperature should be checked at the time of opening (4 pm) and before closing (around 7 pm).
  • Temperatures need to be recorded manually twice daily regardless of the type of temperature monitoring device being used.
  • Information recorded on paper temperature logs must be entered in NYSIIS within 14 days following the date the temperature was observed.
  • Acceptable unit temperature ranges are 36° to 46°F (2° to 8°C) for refrigerators, and 5°F (-15°C) or colder for freezers. Providers should strive for 40°F and 0°F for refrigerators and freezers, respectively.
  • NYSDOH strongly recommends using a digital data logger for continuous temperature monitoring and recording in all vaccine storage units.
  • For more information on temperature monitoring requirements and recommended data logger functionality, please see the NYS VFC Temperature Monitoring Device Guide (PDF)

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Responding to Temperature Excursions

Any instance of an out-of-range temperature should be reported to the NYS VFC Program within one business day by calling 1-800-KID-SHOT (1-800-543-7468). When contacting the program please have ready: the amount of time that temperatures were out of range, the minimum and maximum temperatures if known, the type of storage unit and the amount of vaccines affected. Depending on the out- of-range temperatures, providers may need to contact the vaccine manufacturers to assess vaccine viability, and complete a NYS VFC Vaccine Manufacturer Follow-up Information Sheet.

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Expired and Spoiled Vaccine

All publicly-funded, nonviable vaccine must be reported to the NYS VFC Program on a regular basis.

NYS VFC Providers should use the New York State Immunization Information System (NYSIIS) to submit returns/wastage requests for publicly-funded nonviable vaccine. For instructions and information on how to use NYSIIS to report returns/wastage, refer to the NYSIIS Returns/Wastage Training.

Nonviable vaccine refers to vaccine that can no longer be used for any reason including: expiration, spoilage due to temperature excursion, vaccine that has been opened/damaged (e.g., broken, drawn up but not used).

  • Nonviable, unopened and intact publicly-funded vaccine vials and syringes should be returned to the Center for Disease Control (CDC) Centralized Distributor, McKesson Specialties, for federal excise tax credit.
  • Nonviable vaccine that has been opened, damaged, or has been expired or spoiled for more than 6 months is not eligible to be returned and should be discarded as medical waste. Viable vaccine and privately-funded vaccine are not eligible to be returned to McKesson.

A NYSIIS Returns/Wastage training handout and two guidance documents are available to provide guidance on returning vaccine and monitoring expiration dates:

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Vaccine Transport

Routine transport of vaccine is not recommended. Each transport increases the risk of exposing vaccine to inappropriate storage conditions, which compromises the viability of vaccines. However, in certain situations transporting vaccine may be necessary.

Possible situations for transport include:

  • Transport to another facility in an emergency
  • Transport due to physical office relocation
  • Transport to another site or provider to avoid wastage
  • Transport to an off-site clinic

All Vaccines for Children (VFC) providers must have an individualized emergency vaccine storage plan which includes protocols on the safe transport of vaccines. Vaccine coordinators and/or backup coordinators are responsible for execution of the plan when indicated.

Refer to the NYS VFC Program Guidance for Vaccine Transport for more information on transporting vaccine.

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Vaccine Borrowing

VFC providers are expected to maintain adequate inventories of vaccine to administer to all privately-insured patients and patients receiving publicly-funded (VFC, CHP or State-funded) vaccine. Publicly-funded vaccine cannot be used as a replacement system for a provider's privately purchased inventory. Borrowing vaccine must not prevent a VFC, CHP or underinsured child from receiving needed vaccination because the publicly-funded vaccine was administered to a non-eligible child.

VFC providers must request prior approval from the NYS VFC Program to borrow any publicly-funded vaccine, in the rare event that the need to borrow arises. Borrowing can occur only when there is a lack of private-stock vaccine due to unexpected circumstances such as a delayed vaccine shipment or the vaccine spoiled in-transit to the provider. To request approval, VFC providers should contact their regional VFC representative to discuss the specific circumstances of each request. All instances of borrowing must be properly documented, reported and replaced. A Vaccine Borrowing Report (PDF) must be completed when either privately-purchased vaccine is administered to a child eligible for publicly-purchased vaccine or publicly-purchased vaccine (VFC, CHP, state-funded) is administered to a privately-insured child.

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Provider Education

All VFC providers are required to participate in recurring educational activities about the Vaccines for Children Program. The physician-in-charge, vaccine coordinator and back-up coordinator at each site are required to complete the following trainings:

An additional optional training is also recommended:

Newly enrolling VFC providers must complete these trainings within 60 days of their initial enrollment. Renewal providers must complete these trainings within 60 days of the renewal deadline date or anytime there is a change to the site's vaccine coordinator, back up, or physician-in-charge.

After completing the training(s):

  • Report completion by clicking on the following link to submit the name of your office, the names of those who participated in the training and feedback on your training needs.
  • Maintain documentation at your site that includes the name of each training completed, the name of each staff person who completed the training, and the date the training was completed.

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Vaccine Ordering and Inventory

VFC providers must use NYSIIS to order publicly-funded vaccine and report and maintain vaccine inventory information. Providers may place an order as often as every 30 days. However, very small provider offices may prefer to order vaccine only two or three times per year. Provider orders are evaluated based on the number of vaccine doses reported in NYSIIS, the amount of vaccine a provider has in inventory, the amount of vaccine ordered and the amount of vaccine wasted over the past 12 months. Providers are encouraged to keep vaccine orders at a reasonable interval and level to reduce the risk of vaccine expiration and loss due to storage and handling issues. NYS VFC staff may reduce orders in order to address over-ordering or based on availability of vaccine. For more information on how vaccines are evaluated please see the NYS VFC Order Review Process. (PDF)

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Eligibility Screening and Documentation

At each immunization encounter, VFC providers are required to screen patients and document eligibility status for patients eligible for publicly-funded vaccine. Providers may use their practice's paper or electronic system to document eligibility, but must also enter eligibility status for each dose administered into NYSIIS for patients eligible for publicly-funded vaccine. See Patient Eligibility for Publicly-Funded Vaccines

Vaccine Information Statements

Providers are required to give patients the most current Vaccine Information Statement (VIS) just prior to the administration of each dose of vaccine. The most current VIS available can be found on the Immunization Action Coalition website and the CDC website. Providers must document the following information in the patient's medical record: which specific VIS was given (e.g., MMR), the date of publication of the VIS, and the date the VIS was provided to the patient.

Vaccine Billing

VFC providers must immunize children eligible for publicly-funded vaccine (VFC, CHP, State) at no charge to the patient for the cost of the vaccine. VFC providers may be able to receive an office visit fee and a vaccine administration fee, depending on the eligibility category through which children qualify for the program. VFC providers must not deny administration of publicly-funded vaccines to any eligible child due to the inability of the child's parent or guardian to pay the vaccine administration fee. If the parent or guardian cannot pay the administration fee for a VFC vaccine, the provider must waive the administration fee. Health care providers must not refer Medicaid and CHP members to other sites, such as public health clinics, for their vaccines. Health care providers who inappropriately refer patients or attempt to force collection of administration fees from patients will be prohibited from participating in the Medicaid and CHIP programs.

Maximum Reimbursement by Eligibility Category: Vaccine Administration Fees

  • Medicaid Fee-For-Service $17.85
  • Medicaid Managed Care per contractual agreement with managed care company
  • CHP (Child Health Plus) per contractual agreement with managed care company
  • Uninsured $25.10
  • Underinsured $25.10
  • American Indian/Alaskan Native $25.10

Fraud and Abuse

The NYS VFC Program has policies in place to prevent, identify and investigate suspected cases of fraud and abuse of publicly-funded vaccine (VFC, CHP, State). To report suspected cases of fraud or abuse, complete the NYS VFC Fraud and Abuse Referral Sheet (PDF).

Resources for Providers

For Parents

Questions? Contact the New York State Vaccines for Children Program at or 1-800-543-7568