Official Prescription Program

Mandatory Electronic Prescribing Effective March 27, 2016

Practitioners are mandated to electronically prescribe both controlled and non-controlled substances effective March 27, 2016. However, there are a number of exceptions in which a practitioner may issue an Official New York State prescription (ONYSRx) form, oral prescription or a fax of an ONYSRx.

Information regarding e-prescribing may be accessed at the following links:

Practitioners/Medical Practices

(Individual practitioners regardless of practice setting: MD, DDS, NP, PA, DO, etc.)

  • Register/Renew: Before a practitioner can order official prescriptions, he/she must register with the Bureau of Narcotic Enforcement (BNE) using form DOH-4329. In addition, Public Health Law (PHL) requires that practitioners renew their registration with the Department every two years.
  • DEA address changes: Please submit an updated DEA certificate to the Bureau of Narcotic Enforcement for processing. Once the address information has been updated in our system (24 hours), the practitioner will be able to order prescriptions reflecting the updated address.
  • Ordering prescriptions:
    • Use form DOH-250Only one practitioner and one address. Prescription pads only. Order received within 7-10 business days.
    • On-line through the Health Commerce System (HCS) – Customize with up to 10 practitioners and up to 4 addresses. Prescription pads and Electronic Medical Record (EMR) paper. Order received within 3-5 business days.

Institutions/Licensed Facilities/Clinics

(Hospitals, nursing homes, adult homes, etc)

  • Institutions/licensed facilities/clinics must possess a valid operating certificate from the oversight agency (DOH, OMH, OPWDD, etc.)
  • Register: Before a facility can order official prescriptions, the facility must register with the Bureau of Narcotic Enforcement. Please email a request to register with a copy of the operating certificate to BNE at narcotic@health.ny.gov or call 866-811-7957 Option 1.
  • Ordering prescriptions:
    • Facility order form – Email BNE at narcotic@health.ny.gov or call 866-811-7957 Option 1 to request an order form. Prescription pads only. Order received within 7-10 business days.
    • On-line through the Health Commerce System – Please email BNE at narcotic@health.ny.gov or call 866-811-7957 Option 1 for assistance with setting up the facility HCS account. Prescription pads and EMR paper. Order received within 3-5 business days.
  • Important Notice to Practitioners and Healthcare Facilities Utilizing EMR Systems
  • Exempt Health Care Facilities List (PDF, 155KB)

Lost/Stolen Official Prescriptions

Return of Official Prescriptions

Official NYS Prescription forms may be mailed back to BNE for the following reasons:

  • Deceased practitioner
  • Wrong product ordered
  • Retirement
  • No longer prescribing
  • Administrative Action

Mail to: Bureau of Narcotic Enforcement
Riverview Center
150 Broadway
Albany, NY 12204

Frequently Asked Questions